Outsourcing is the fact of delegating the management, the security, the exploitation, and the optimization of your computer system to a service provider external to your company, in this case, CBlue.
A complete audit of your infrastructure.
A complete update if necessary, during the audit. The updates will then be permanent.
Implementation of a permanent availability monitoring system, alerting by SMS and email.
In case the server is victim of an attack, we limit and block the attack. We identify its origins, its possible impacts, and the correction of its effects.
Monitoring the load of your server and setting up graphs.
The implementation of a backup solution keeping 200GB of data for many months (depending on the remote backup policy).
A complete team available by email and phone to deal with urgent problems.
Your server is updated within 24 hours in case of a security problem.
Our team is available for all your problems, during office hours by email and phone. They are also available for all your blocking problems by phone 24/7.
Unless the server is hosted on our infrastructure, CBlue cannot guarantee the proper functioning of the hardware, power, network, etc. There is no guarantee of service at this level.
Our hosting and consulting conditions apply. Feel free to consult them for more details: Conditions - CBlue